List of error codes
Note: "%s" is placeholder
| ERROR CODE | HTTP Status Code | ERROR MESSAGE | DESCRIPTION |
|---|---|---|---|
| 0000 | 200 | success | Success request |
| 0001 | 400 | Required field '%s' missing or invalid | Required field '%s' missing or invalid. E.g. Required field quantity missing or invalid |
| 0001 | 400 | Incorrect signature | The server is not able to valid your signature request. Please check your signature whether it have the correct signing. |
| 0003 | 400 | Rate limit exceeded | Rate limit exceed per configuration. Please manage the number of your request |
| 0102 | 400 | Invalid APIKey | There was an issue validating your API Key permission. Please check your API Key permission |
| 0103 | 400 | APIKey expired | API-key has expired. Please login to Account management console to renew the API key |
| 0104 | 400 | accountId is not allowed | The accountId defined is not permissible |
| 0201 | 400 | Instrument not found | The instrument defined cannot be located |
| 0202 | 400 | Invalid IP | Our server detected the IP addresses submitted for the API request does not match API key whitelisted IP address |
| 0206 | 400 | Unsupported order type | Invalid order type being sent to the server |
| 0207 | 400 | Invalid price | Invalid price being sent to the server |
| 0209 | 400 | Invalid price precision | The precision price is over the maximum allowed for this asset |
| 0210 | 400 | Price outside of allowed range | Price of the order below minPrice or exceeds maxPrice range. Please check exchangeInfo |
| 0211 | 400 | Order not found | Our server not able to locate the orderId defined |
| 0401 | 400 | Insufficient asset | There is insufficient balance to submit the order |
| 0402 | 400 | Invalid asset | Invalid asset being specified |
| -1000 | 400 | An unknown error occurred while processing the request | An issue generated by our server |
| -1001 | 400 | Internal error | Unable to process your request. Please try again |
| -1002 | 400 | Unauthorized operation | Server is not able to validate your API Key. Please ensure you have the valid API Key to the corresponding environment |
| -1004 | 400 | Bad request | There was an issue with to process your request. Please check your parameters or values are valid |
| -1005 | 400 | No permission | It appears there is insufficient trading permission. Please check your permission |
| -1006 | 400 | Execution status unknown | An unexpected response was received from the message bus |
| -1007 | 400 | Timeout waiting for response from server | Timeout waiting for response from backend server. Send status unknown; execution status unknown |
| -1014 | 400 | Unsupported order combination | The order combination specified is not supported |
| -1015 | 400 | Too many new orders, current limit is %s orders per %s | Reach the rate limit .Please slow down your request speed. Too many new orders. |
| -1020 | 400 | Unsupported operation | User operation is not supported |
| -1021 | 400 | Timestamp for this request is outside of the recvWindow | Timestamp for this request is outside of the recvWindow Please check the difference between your local time and server time |
| -1024 | 400 | Duplicate request | Duplicate request received |
| -1101 | 400 | Feature has been offline | Feature has been offline, please check with API team for further details |
| -1115 | 400 | Invalid timeInForce | Invalid time in force being sent |
| -1117 | 400 | Invalid order side | Invalid side being sent |
| -1119 | 400 | Order failed due to excessive deviation from the mark price | Order rejected due to a significant price deviation from the mark price, implemented to protect investors. This applies to futures trading. |
| -1123 | 400 | Invalid client order id | Invalid client order ID being sent |
| -1124 | 400 | Invalid price | Invalid price being sent |
| -1126 | 400 | Invalid quantity | Invalid quantity being sent |
| -1127 | 400 | Insufficient quantity for closing positions. | The quantity for the order to close postion is higher position hold |
| -1128 | 400 | Cancellation quantity exceeds the limit | |
| -1129 | 400 | Invalid parameters, quantity and amount are not allowed to be sent at the same time. | The combination of quantity and amount is not allowed to be submitted at the same time |
| -1130 | 400 | Illegal parameter '%s' | Invalid data sent for a parameter. E.g. "Illegal parameter 'symbol'" |
| -1132 | 400 | Order price greater than the maximum | Order price exceeds maxPrice. Check ExchangeInfo |
| -1133 | 400 | Order price lower than the minimum | Order price below the threshold minPrice. Check ExchangeInfo |
| -1135 | 400 | Order quantity greater than the maximum | Order quantity exceeds the maxQty. Check ExchangeInfo |
| -1136 | 400 | Order quantity lower than the minimum | Order quantity below threshold minQty. Check ExchangeInfo |
| -1138 | 400 | Order has been partially cancelled | Order has been partially cancelled |
| -1137 | 400 | Order quantity precision too large | Order quantity precision is too large |
| -1139 | 400 | Order has been filled | Unable to fulfill request as order has been filled |
| -1140 | 400 | Order amount lower than the minimum | The transaction amount is below the threshold minAmount. Check ExchangeInfo |
| -1141 | 400 | Duplicate order | The server have detected an existing clientOrderId sent before |
| -1142 | 400 | Order has been cancelled | Unable to fulfill rquest as order has been canceled |
| -1143 | 400 | Order not found on order book | Unable to locate orderbook |
| -1144 | 400 | Order has been locked | Order has been locked |
| -1145 | 400 | Cancellation on this order type not supported | This order type does not support cancellation |
| -1146 | 400 | Order creation timeout | Not able to create the order and timed out |
| -1147 | 400 | Order cancellation timeout | Not able to cancel the order and timed out |
| -1148 | 400 | Order amount precision too large | Market Cash Amount precision is too long |
| -1149 | 400 | Order creation failed | Order creation failed |
| -1150 | 400 | Order cancellation failed | Order cancellation failed |
| -1151 | 400 | The trading pair is not open yet | The trading is not yet listed for trading |
| -1152 | 400 | User does not exist | Unable to find user |
| -1153 | 400 | Invalid price type | Invalid price type being sent |
| -1154 | 400 | Invalid position side | Invalid side being sent |
| -1155 | 400 | The trading pair is not available for api trading | API trading is suspended for API trading |
| -1156 | 400 | Limit maker order rejected: Improper price may cause immediate fill. | Creation of limit maker order failed as the order execute immediately. For HashKey Global only. |
| -1157 | 400 | Modify futures margin failed | Modify futures margin failed |
| -1158 | 400 | Reduce margin is forbidden | Reduce margin is forbidden |
| -1159 | 400 | Finance account already exists | Finance account already exists |
| -1160 | 400 | Account does not exist | Account does not exist |
| -1161 | 400 | Balance transfer failed | Transfer internal funds failed |
| -1162 | 400 | Unsupport contract address | Contract address submitted is not valid |
| -1163 | 400 | Illegal withdrawal address | Withdraw address is not valid |
| -1164 | 400 | Withdraw failed | Withdraw failed, check if the withdrawal amount meets the minimum withdrawal amount |
| -1165 | 400 | Withdrawal amount cannot be null | Withdrawal amount needs to be more than 0 |
| -1166 | 400 | Withdrawal amount exceeds the daily limit | Withdrawal amount exceeded the daily limit allowed |
| -1167 | 400 | Withdrawal amount less than the minimum | Withdrawal amount less than the min withdraw amount limit |
| -1168 | 400 | Illegal withdrawal amount | Withdrawal amount characters are not valid |
| -1169 | 400 | Withdraw not allowed | Withdrawal is currently suspended |
| -1170 | 400 | Deposit not allowed | Deposit is currently suspended |
| -1171 | 400 | Withdrawal address not in whitelist | Withdrawal address has not yet been whitelisted |
| -1172 | 400 | Invalid from account id | The fromAccountId is invalid |
| -1173 | 400 | Invalid to account id | The toAccountId is invalid |
| -1174 | 400 | Transfer not allowed between the same account | The fromAccount should not be equal toAccount |
| -1175 | 400 | Invalid fiat deposit status | The fiat deposit status submitted is invalid |
| -1176 | 400 | Invalid fiat withdrawal status | The fiat withdrawal status submitted is invalid |
| -1177 | 400 | Invalid fiat order type | The fiat order type submitted is invalid |
| -1178 | 400 | Brokerage account does not exist | Brokerage account does not exist |
| -1179 | 400 | Address owner is not true | Address owner is not true |
| -1181 | 400 | System error | System error |
| -1193 | 400 | Order creation count exceeds the limit | Order count have exceeded the amount allowed |
| -1194 | 400 | Market order creation forbidden | Creation of market order is forbidden |
| -1195 | 400 | Market order long position cannot exceed %s above the market price | Market order long position cannot exceed %s above the market price |
| -1196 | 400 | Market order short position cannot be below %s of the market price | Market order short position cannot be below %s of the market price |
| -1200 | 400 | Order buy quantity too small | Buy limit quantity below the threshold minQty. Check ExchangeInfo |
| -1201 | 400 | Order buy quantity too large | Buy limit quantity exceeds maxQty. Check ExchangeInfo |
| -1202 | 400 | Order sell quantity too small | Sell limit quantity below the threshold minQty. Check ExchangeInfo |
| -1203 | 400 | Order sell quantity too large | Sell limit quantity exceeds the maxQty. Check ExchangeInfo |
| -1204 | 400 | From account must be a main account | Transfer fromAccountId needs to be a main account |
| -1205 | 400 | Account not authorized | Account is not authorised |
| -1206 | 400 | Order amount greater than the maximum | The transaction amount is below the threshold maxAmount. Check ExchangeInfo |
| -1207 | 400 | The status of deposit is invalid | The status of deposit submitted is invalid |
| -1208 | 400 | The orderType of fiat is invalid | The status of orderType is not valid |
| -1209 | 400 | The status of withdraw is invalid | The status of withdraw is not valid |
| -2001 | 400 | Platform is yet to open trading | Platform is yet to open trading |
| -2002 | 400 | The number of open orders exceeds the limit 300 | The number of open orders exceeds the limit 300 |
| -2003 | 400 | Position size cannot meet target leverage | Position size cannot meet target leverage |
| -2004 | 400 | Adjust leverage fail | Adjust leverage fail |
| -2005 | 400 | Adjust leverage timeout | Adjust leverage timeout |
| -2010 | 400 | Limit maker order rejected: Improper price may cause immediate fill. | New order request was rejected. Usually this is due to new LIMIT_MAKER order not able to be maker, our system will auto reject the order. For HashKey Hong Kong only |
| -2011 | 400 | Order cancellation rejected | Cancel request was rejected |
| -2016 | 400 | API key creation exceeds the limit | The number of API key created have exceeded the limit |
| -2017 | 400 | Open orders exceeds the limit of the trading pair | The number of open orders have exceeded the limit for the trading pair |
| -2018 | 400 | Trade user creation exceeds the limit | The number of trade user created have exceeded the limit |
| -2019 | 400 | Trader and omnibus user not allowed to login app | The trader and omnibus user is not allowed to login to the app |
| -2020 | 400 | Not allowed to trade this trading pair | Not allowed to trade this trading pair |
| -2021 | 400 | Not allowed to trade this trading pair | Not allowed to trade this trading pair |
| -2022 | 400 | Order batch size exceeds the limit | The number of orders in batchOrders request exceeds its limit |
| -2023 | 400 | Need to pass KYC verification | Need to pass KYC verification in order to use API trading |
| -2024 | 400 | Fiat account does not exist | Fiat account ID defined does not exist |
| -2025 | 400 | Custody account not exist | Custody account ID defined does not exist |
| -2026 | 400 | Invalid type | The type defined is invalid |
| -2027 | 400 | Exceed maximum time range of 30 days | The startTime and endTime defined for Fund statement request exceeds the 30 days limit |
| -2028 | 400 | The search is limited to data within the last one month | The search is limited to data within the last one month |
| -2029 | 400 | The search is limited to data within the last three months | The search is limited to data within the last three months |
| -2030 | 400 | Insufficient margin | Insufficient margin |
| -2031 | 400 | Leverage reduction is not supported in Isolated Margin Mode with open positions | Leverage reduction is not supported in Isolated Margin Mode with open positions |
| -2032 | 400 | After the transaction, your %s position will account for %s of the total position, which poses concentration risk. Do you want to continue with the transaction? | After the transaction, your %s position will account for %s of the total position, which poses concentration risk. Do you want to continue with the transaction? |
| -2033 | 400 | Order creation failed. Please verify if the order parameters comply with the trading rules | Order creation failed. Please verify if the order parameters comply with the trading rules |
| -2034 | 400 | Trade account holding limit is zero | Trade account holding limit is zero |
| -2035 | 400 | The sub account has been frozen and cannot transfer | The sub account has been frozen and cannot transfer |
| -2036 | 400 | We do not support queries for records exceeding 30 days | We do not support queries for records exceeding 30 days |
| -2037 | 400 | Position and order data error | Position and order data error |
| -2038 | 400 | Insufficient margin | Insufficient margin |
| -2039 | 400 | Leverage reduction is not supported in Isolated Margin Mode with open positions | Leverage reduction is not supported in Isolated Margin Mode with open positions |
| -2040 | 400 | There is a request being processed. Please try again later | There is a request being processed. Please try again later |
| -2041 | 400 | Token does not exist | Token does not exist |
| -2042 | 400 | You have passed the trade limit, please pay attention to the risks | You have passed the trade limit, please pay attention to the risks |
| -2043 | 400 | Maximum allowed leverage reached, please lower your leverage | Maximum allowed leverage reached, please lower your leverage |
| -2044 | 400 | This order price is unreasonable to exceed (or be lower than) the liquidation price. This order is not accepted | This order price is unreasonable to exceed (or be lower than) the liquidation price. This order is not accepted |
| -2045 | 400 | Price too low, please order again! | Price too low, please order again! |
| -2046 | 400 | Price too high, please order again! | Price too high, please order again! |
| -2048 | 400 | Exceed the maximum number of conditional orders of %s | Exceed the maximum number of conditional orders of %s |
| -2049 | 400 | Create stop order buy price too big | Create stop order buy price too big |
| -2050 | 400 | Create stop order sell price too small | Create stop order sell price too small |
| -2051 | 400 | Create order rejected | Create order rejected |
| -2052 | 400 | Create stop profit-loss plan order reject | Create stop profit-loss plan order reject |
| -2053 | 400 | Position not enough | Position not enough |
| -2054 | 400 | Invalid long stop profit price | Invalid long stop profit price |
| -2055 | 400 | Invalid long stop loss price | Invalid long stop loss price |
| -2056 | 400 | Invalid short stop profit price | Invalid short stop profit price |
| -2057 | 400 | Invalid short stop loss price | Invalid short stop loss price |
| -3117 | 400 | Invalid permission | Invalid permission is detected. E.g. APIKey does not have the accountID permission to query the balance of the account |
| -3143 | 400 | According to KYC and risk assessment, your trading account has exceeded the limit. Please update your information promptly if there are any changes | According to KYC and risk assessment, your trading account has exceeded the limit. Please update your information promptly if there are any changes |
| -3144 | 400 | Currently, your trading account has exceeded its limit and is temporarily unable to perform transfers | The trading account have exceeds its limit capacity. We have temporarily suspended your transfer |
| -3145 | 400 | Please DO NOT submit request too frequently | We have detected the rate of your API request have been submitted too frequently. Please manage your API request. |
| -4000 | 400 | Invalid bank account number | Invalid bank account number |
| -4001 | 400 | Invalid asset | Invalid asset |
| -4002 | 400 | Withdrawal amount less than Minimum Withdrawal Amount | Withdrawal amount less than Minimum Withdrawal Amount |
| -4003 | 400 | Insufficient Balance | Insufficient Balance |
| -4004 | 400 | Invalid bank account number | Invalid bank account number |
| -4005 | 400 | Assets are not listed | Assets are not listed |
| -4006 | 400 | KYC is not certified | KYC is not certified |
| -4007 | 400 | Withdrawal channels are not supported | Withdrawal channels are not supported |
| -4008 | 400 | This currency does not support this customer type | This currency does not support this customer type |
| -4009 | 400 | No withdrawal permission | No withdrawal permission |
| -4010 | 400 | Withdrawals on the same day exceed the maximum limit for a single day | Withdrawals on the same day exceed the maximum limit for a single day |
| -4011 | 400 | System error | System error |
| -4012 | 400 | Parameter error | Parameter error |
| -4013 | 400 | Withdraw repeatly | Withdraw repeatly |